Effective Date: 01/07/2017
At Conscious Mind Solutions, we understand that circumstances may change, and you may need to cancel or request a refund for our counselling services packages or psychological testing packages. This Cancellation and Refund Policy outlines the terms and conditions governing cancellations and refunds.
1. Cancellation Policy
Counselling Services Packages
If you wish to cancel your counselling services package, please follow these guidelines:
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Cancellation Period: You may cancel your package within Two hours of purchase.
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Cancellation Request: To cancel, please contact our customer support team at psychology@consciousmind.co.in
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Refund Eligibility: Packages canceled within the specified cancellation period are eligible for a full refund.
Psychological Testing Packages
Psychological testing packages are non-refundable once the testing process has commenced.
2. Refund Policy
Counseling Services Packages
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Full Refund: If you cancel within the specified cancellation period, you will receive a full refund to the original payment method used for the purchase.
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Partial Refund: No refunds will be provided for packages canceled after the specified cancellation period.
Psychological Testing Packages
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Non-Refundable: Psychological testing packages are non-refundable once the testing process has commenced.
3. Refund Processing
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Refunds, if eligible, will be processed within [insert number] business days to the original payment method used for the purchase.
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Please note that it may take additional time for your bank or financial institution to process the refund.
4. Contact Us
If you have any questions or concerns about our Cancellation and Refund Policy or need assistance with a cancellation or refund request, please contact us at psychology@consciousmind.co.in
5. Changes to This Policy
We reserve the right to update and modify this Cancellation and Refund Policy at our discretion. Any changes will be posted on this page with a revised effective date.
Thank you for choosing Conscious Mind Solutions for your counselling and psychological testing needs. We are committed to providing you with quality services and addressing your requests promptly and fairly.